SOLOMON Water has expressed concern over recent incidents of threats to its staff by some customers and is calling for customers to respect Solomon Water employees who are dedicated to ensuring that Honiara residents have access to clean and safe water.
“Solomon Water staff have been threatened while reading water meters or fixing damaged pipes and the number of these incidences are increasing. These threats are completely unacceptable, and Solomon Water strongly condemns them. Solomon Water employees are doing their jobs to ensure the SOE is able to continue its service to supply safe and water to its customers in Honiara, and they should not have to fear for their safety while doing so,” a statement from the State-Owned Enterprise said.
CEO Ian Gooden said in the statement that, “We are deeply concerned by the threats that our employees have faced while carrying out their duties. Our staff work tirelessly to ensure that our customers have access to safe and clean water, and they should be able to do their jobs without fear of intimidation or violence. We urge our customers to treat our staff with respect and kindness, just as they would like to be treated”.
“We take the safety of our employees very seriously, and we will not tolerate any threats or acts of violence towards them. We are working closely with the police to ensure that our staff can continue to do their jobs safely and without fear.”
The statement said the SOE is committed to providing its customers with safe, reliable and affordable water services and urges customers to report any incidents of threats or violence towards its staff to it immediately.
“We’re with you in improving value, improving services and improving for the future – all aimed at delivering our vision of: Safe water for a healthy nation,” it added.
– Solomon Water
